This privacy statement describes how Island Wanderers collects and uses the personal information you provide on our website: www.islandwanderers.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. By providing personal information to us, you agree that this privacy statement apply to how we handle your information and you consent to us collecting, using and disclosing your personal information as detailed in this privacy statement.

If you have questions or complaints regarding our privacy policy or practices, please contact us at admin@islandwanderers.com.

Collection and Use of Personal Information

We collect the following personal information from you:

  • Contact information such as name, email address, mailing address, phone number
  • Passport details
  • Information about your dietary requirements and health issues
  • Billing information such as credit card number, billing address
  • Demographic information such as age, gender, nationality
  • Other details relevant to your travel arrangements or required by the relevant travel service provider

How Do We Collect Personal Information:

We usually collect your personal information from the information you submit during the course of your relationship with us. We will collect this information directly from you unless it is unreasonable or impractical to do so.

  • When you deal with us in either person, by telephone, email
  • When you visit our website
  • When you connect with us via social media
  • When you purchase or enquire about travel arrangements or other products and services
  • When you enter competitions or register for promotion
  • When you subscribe to receive marketing from us
  • When you request brochures or other information from us
  • When you provide information or use our services on social media

Additionally as is true with most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exiting pages and operating system.

We Use This Information To:

  • Making and managing your travel bookings on behalf of you
  • Send you an booking confirmation
  • Send you requested product or service information
  • Send you product updates or warranty information
  • Respond to customer service requests
  • Send you marketing communications
  • Improve our website and marketing efforts
  • Respond to your questions and concerns
  • To comply with our legal obligations

Choice/Opt-out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at admin@islandwanderers.com

Disclosure To Third Parties

We will share your information with third parties only in the ways that are described in this privacy statement

When you book or otherwise arrange travel related products or services through us, we usually act as agents for the relevant travel service provider. We therefore, share your information with our travel service providers in order to fulfil your travel bookings and to ensure you get the best services. Please note that these travel services may use your personal information as described in their respective privacy policy and may contact you as necessary to obtain additional information about you. We may provide your personal information to third party companies that provide services to help us with our business.

We do not and will not sell, rent out or trade your personal information. We will only disclose your personal information to third parties in the ways set out in this privacy statement.

Your personal information may be disclosed to the following third parties:

  • Our contractors, suppliers and service providers, including without limitation:
  • Suppliers of IT based solutions that assist us in providing products and services to you (such as any external data hosting providers we may use)
  • Publishers, printers and distributors of marketing materials
  • Event and expo organizers
  • Our bankers
  • External business advisors (such as lawyers, accountants, auditors)
  • Our related businesses and brands
  • Travel service providers such as resorts/hotels/guesthouses or excursion operators and other related service providers
  • As required by the law to government agencies
  • Enforcement agencies where we suspect that unlawful activity has been or may be engaged in and the personal information is necessary part of investigation